The Phenomenon of Crisis Management Development on Tourism Destination

Irwanti, Ni Ketut Dewi (2020) The Phenomenon of Crisis Management Development on Tourism Destination. E-Journal of Tourism, 9 (1). pp. 20-30. ISSN 2407-392X. p-ISSN 2541-0857

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Abstract

In every destination, crisis could be affecting the global tourism industry
sector. Gurtner (2007) asserted that crisis management as a science, is
still in its infancy largely due to the difficulties in standardizing, measur�ing, and comparing one crisis situation with another. Crisis usually re�lated to political issues, economic or social situation at the destination and
distributed all over the world through numerous media channels. This pa�per aimed at providing a combination concept of crisis management and
ergonomic perspective. A model came to this study to answer the phe�nomenon of crisis management on tourist destination. By providing a lit�erature-based overview on how a decline in visitor numbers due to crisis
management and the destination do not implement the ergonomic com�ponents; an integrative model designed to know the answer why the num�bers of visitor declined to tourist destination and why the income from
tourism sectors decreased. The results of this paper will try to describe
and to emphasize particular types of tourism crisis and accordingly, pos�sibilities to improve and manage them. Some literatures-based theoretical
and it implementation to Bali as tourist destination used to elaborate tour�ism condition such as: (1) the type of tourism crisis in Bali as a favourite
tourist destination; (2) the tourism product and services of Bali tourism
from ergonomic perspective; (3) the relationship of crisis and its support�ing product and services for Bali tourism from ergonomic perspective;
(4) the phenomenon crisis and its tourism development from ergonomic
perspectives to quality and sustainability of Bali tourism
Keywords: Tourism Crisis; Ergonomic Destination; Tourism Develop�ment; Travel Management.

Item Type:	Article
Subjects:	H Social Sciences > HN Social history and conditions. Social problems. Social reform
Depositing User:	Ni Ketut Dewi Irwanti
Date Deposited:	12 Aug 2022 02:40
Last Modified:	12 Aug 2022 02:40
URI:	http://eprints.triatmamulya.ac.id/id/eprint/1567

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