ANALYSIS OF WORKERS WORK LOAD ON PLATING PROCESS ON AMERICAN SERVICE AT KITCHEN OF VILLA AIR BALI BOUTIQUE RESORT AND SPA CANGGU-BALI

Irwanti, Ni Ketut Dewi and Yusuf, M and Susihono, Wahyu and Rusmiati, Ni Nyoman (2019) ANALYSIS OF WORKERS WORK LOAD ON PLATING PROCESS ON AMERICAN SERVICE AT KITCHEN OF VILLA AIR BALI BOUTIQUE RESORT AND SPA CANGGU-BALI. NTERNATIONAL JOURNAL OF MULTIDISCIPLINARY EDUCATIONAL RESEARCH, 8 (8(7)). pp. 363-371. ISSN 2277-7881

Text ANALYSIS OF WORKERS WORKLOAD ON PLATING PROCESS ON AMERICAN SERVICE AT KITCHEN OF VILLA AIR BALI BOUTIQUE RESORT AND SPA CANGGU-BALI.pdf - Published Version Download (135kB)

Abstract

Plating activity or process of decorating a dish requires precision and quite
a long time. In this activity, it takes 15 minutes for a chef to prepare 15 plates.
The activity is done continuously for 4-hour work in standing and bending work
postures by using the available worktable. This condition creates fatigue,
musculoskeletal complaint, and stress. Therefore, observation and evaluation
were done toward 9 kitchen workers at Villa Air Bali Boutique Resort And Spa
Canggu-Bali on their workload in order to make an improvement in form of
ergonomics intervention for the next research phase. The workload was
measured objectively and subjectively. Objectively, the workload was measured
based on the working pulse which was measured using pulse meter. Subjectively,
the workload was measured based on musculoskeletal disorders and general
fatigue. The general fatigue was predicted using 30-item fatigue questionnaire
using 4 Likert scale. The musculoskeletal disorders was predicted using Nordic
Body Map questionnaire. Occupational risk factors are measured using RULA
analysis. Data was analyzed using descriptive and inferential statistics. The
research’s results concluded that: (1) The kitchen workers workload was on the
medium workload category, (2) There was a significant score difference on
subjective complaint before and after the work (musculoskeletal complaint and
fatigue in general), (3) On the risk level score using the RULA method, a grand
score of 5 indicates a moderate level of risk and immediate or immediate
corrective action is needed.
Keywords: Plating Process, Workload, Fatigue, Musculoskeletal Disorders,
RULA, Kitchen Workers.

Item Type:	Article
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	Faculty of Law, Arts and Social Sciences > School of Management
Depositing User:	Ni Ketut Dewi Irwanti
Date Deposited:	10 Aug 2022 04:44
Last Modified:	10 Aug 2022 04:44
URI:	http://eprints.triatmamulya.ac.id/id/eprint/1598

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