Improving China's Generation Z Hospitality Competencies through Counseling in Bali

Wisnawa, I Made Bayu Wisnawa (2024) Improving China's Generation Z Hospitality Competencies through Counseling in Bali. Jurnal Pengabdian MasyarakatBestari(JPMB), 3 (9). pp. 515-526. ISSN 2964-7150

[thumbnail of This community service activityaims to enhance the  hospitality  competencies  of  Generation  Z from  China  through  counseling  conducted  in Bali. The counseling, attended by 25 participants aged  19  to  22,  employed  interactive  lectures, group  d] Text (This community service activityaims to enhance the hospitality competencies of Generation Z from China through counseling conducted in Bali. The counseling, attended by 25 participants aged 19 to 22, employed interactive lectures, group d)
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Abstract

This community service activityaims to enhance the hospitality competencies of Generation Z from China through counseling conducted in Bali. The counseling, attended by 25 participants aged 19 to 22, employed interactive lectures, group discussions, and practical simulations to improveskills in Front Office and Housekeeping operations. The methods included pretests and posttests to evaluate participant understanding. Results demonstrated a significant increase in knowledge, with an average score improvement from 52 (pretest) to 80 (posttest). These findings suggest that the program successfully enhanced the participants' competencies, preparing them for careers in the international hospitality industry.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Law, Arts and Social Sciences > School of Management
Depositing User: I Made Bayu Wisnawa
Date Deposited: 25 Mar 2025 02:29
Last Modified: 25 Mar 2025 02:29
URI: http://eprints.triatmamulya.ac.id/id/eprint/2238

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